Privacy Policy

1. Introduction

Jourley Adventure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jourley-adventure.com or use our workspace services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Company name and business information
• Billing and payment information
• Government-issued identification for security purposes
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use your information for the following purposes:

• Providing and managing workspace services
• Processing payments and managing accounts
• Communicating about services, bookings, and updates
• Ensuring security and access control to our facilities
• Improving our services and website functionality
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure facilities with access controls and CCTV monitoring

6. Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal information
• Right to rectify inaccurate or incomplete information
• Right to erasure of your personal information
• Right to restrict processing of your information
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Necessary cookies: Essential for website functionality
• Analytics cookies: To understand website usage and improve performance
• Marketing cookies: To deliver relevant advertisements

You can manage your cookie preferences through our cookie settings or your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Generally:

• Account information: Retained while your account is active plus 7 years
• Payment information: Retained for 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe
• Website analytics: Anonymized after 26 months

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside the UK. When we do this, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection standards.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.